This post shows how to run a diagnostic and a step-by-step guide to reset Bobcat miner 300 if your Helium App shows issues with “Outbound”/”Inbound” and “Sync”.
Bobcat Miner 300 is a high-efficiency miner hotspot for HNT. It works with Helium LongFi, an architecture that fuses the most popular wireless LoRaWAN protocol and the Helium Blockchain technology.
If your Helium App shows issues with “Outbound”/”Inbound” and “Sync”, you’re earning less money. In just 30 minutes, you can reset your miner by following these nine easy steps, and you can start making money again.
Also read: Bobcat Miner 300 Basic Troubleshooting
Table of Contents
Reset Bobcat Miner 300
Think of it as a system reset. As a result, the Docker process will be stopped, the Miner and log files will be deleted, and the Helium Miner software will also be removed. After downloading the most recent version of the Miner software, the Docker and Miner processes will then be restarted.
You’ll be back up and running in 30 minutes thanks to the fact that the steps are much simpler than you anticipate.
Run a diagnostic
Diagnostic Report: Running a diagnostic is simple. Simply open the Helium App on your phone, select your miner, “PAIR”, and then run a diagnostic. The step 1-3 show you how to run a diagnostic on the Helium App.
- Step 1: By inserting a pin into the Bluetooth button on the device’s back, you can Bluetoothly pair your phone with your Bobcat.
- Step 2: Once the light turns blue, select the miner in your Helium App (on your phone) and hit the blue “PAIR” button. Then, Run a “Diagnostic“
- Step 3: Your Outbound/Inbound, Sync status, and other crucial details about your Bobcat will be reported by the Diagnostic. Reset the miner if any, all, or none of those are grayed out.
At the bottom of the Diagnostic report, note the IP address of your router.
Reset Bobcat Miner 300
- Step 4: Open a web browser on a computer sharing the same network as your Bobcat miner. Enter the IP address from Step 3 here.
- Step 5: A username and password are necessary for this step.
Username: bobcat Password: miner
A webpage will launch once you enter the IP address into a web browser. This is your Bobcat miner’s user interface.
Near the top you should be able to see whether the device is “Synched” or not, and just below that you might see “Miner (5s)” in red. Just make a note of these things.
Scroll down to “Reset Miner” and select this option.
You will be prompted to type in “I Agree” to start the reset. Important. (remember the username and password from the beginning of this step, they’ll come in handy at this point)
Wait the full five minutes, even if it only takes three, after the reset has begun. Start a timer!
Your gadget will restart. The Bobcat led light will turn yellow and when completed it will turn back to green.
**If the process takes longer than five minutes, do not be alarmed; this can occasionally happen.
- Step 6: when the five minutes are up and the light is green. Similar to Step 1, open the Helium app on your phone and pair your miner via bluetooth.
Make sure Outbound/Inbound and Sync are still working. Ideally, they are all green, but if they are not, do not panic.
- Step 7: Enter the IP address in the web browser once more.
This time the first line should now report “Syncing”, followed by a “GAP” number.
You are currently waiting to be synched. You should proceed to steps 8 and 9 if this number is greater than 400 (you’ll frequently see one that is well over 10,000).
- Step 8: In the web browser, find “Choosing Fast Sync (Alpha). This starts a 30-minute process; wait the full 30 minutes, set a timer, and then do nothing.
*Use the username and password you created in Step 5 if you are required to.
- Step 9: Re-pair your Bluetooth connection with your bobcat using your phone’s Helium App after 30 minutes. You should see everything completely back to normal (Outbound/Inbound/Sync)
Trust the process and wait 12 to 24 hours if something is not reporting as usual before drawing any conclusions. Sometimes (and frequently, actually), the Helium App and the Helium Explorer may be delayed.
Within a few hours, your earnings will begin to increase again, and within a day, you should be earning as usual. The theory behind these steps should help you with other miners if you have ones other than Bobcat miners. Try searching our articles for your particular miner; if you still can’t find it, contact us directly and we’ll try to get you the information you need for your setup.
Reset Bobcat Miner 300 on Bobcat Diagnoser
Now you can also reset the Bobcat Miner 300 on the Bobcat Diagnoser, the steps are almost the same as above, but done on the Bobcat Diagnoser app.
Step 1
Click the “Reset Miner” option in the Diagnoser
Step 2
You will receive a warning message asking you to confirm you want to perform the reset. Click OK.
Step 3
You will be asked to enter I Agree and hit OK once more to start the reset.
Step 4
You will receive a confirmation message stating the Miner is resetting. During the reset, you may see your LED colors change to white, yellow, red, back to yellow, and then finally green. Click OK on the confirmation. If the reset is still taking place after clicking OK, you may see an error message on the page or the page may be blank/not load correctly. This is normal behavior.
Step 5
Wait 5 minutes, then access the Diagnoser again and click on the Miner option to check status. If prompted for the username and password, use the username bobcat and password miner.
You should see the Miner state as running and the Image should show a recent date.
Read more: How Long Does It Take for Bobcat Miner 300 to Sync?
How to Hard Reset Used Bobcat 300 Miner?
First, make sure you understand the transfer process
https://docs.helium.com/wallets/app-wallet/transfer-hotspot/
If your miner has been off the network for a bit it needs to do something before it can be transferred to you
If the seller isnt communicating with you or says “they cant transfer it (outside of waiting for the miner to do something on the helium network) start the refund process ASAP
You cant reset a miner to make it yours. The original wallet owner the miner sits in HAS to transfer it to you to make it yours
Consider this a system wide wipe over. This action will stop the Docker process, delete the Miner and log files and delete the Helium Miner software before downloading a fresh copy of the latest Miner software and starting the Docker process and Miner process up again.
Read more: What to Do If Bobcat Miner 300 Already Has An Owner
What is the Purpose of a Bobcat Miner?
The Bobcat 300 is a high-efficiency miner hotspot for the HNT (Helium) coin. A mesh network for external devices is created by the Helium project, which links individual hotspots using a LoRaWAN antenna. Utilizing the Helium app on your iOS or Android device, setup is finished.
Conclusion: Reset Bobcat Miner 300
By following the nine steps listed above, you can easily reset your Bobcat miner 300. Make sure you have a backup of your device settings before resetting. For assistance, get in touch with us.
Related reading: What To Do When The Bobcat Miner 300 is Offline
My Bobcat Miner 300 Beacons Have Zero 0 Witnesses – How Do I Fix This? – Buy Bobcat Miner 300
FAQs
How Can I Reset My Helium Miner?
After the miner is turned on for 2 minutes, please press and hold the “Reset” button for 5 seconds, and then release it. Without needing to be shut down, the miner will automatically restart and return to its factory settings after 4 minutes.
How Do I Fix My Bobcat Miner Offline?
- Basic Troubleshooting.
- Password Reset/Forgotten.
- Switching APIs.
- Web Dashboard Commands (Reboot, Reset)
- Hotspots can be added and removed from the web dashboard.
- updating the web dashboard’s hotspot information.
How Do I Reset My Helium Hotspot?
Try power-cycling the Hotspot by unplugging it, waiting 10 seconds, and plugging it back in. Once it has completely restarted (which could take a minute or two), try pairing it once more. For the first five minutes after fully booting, RAK miners are in pairing mode. Try closing the app entirely and then opening it again.
What Happens When You Reset Your Bobcat Miner?
Think of it as a system reset. As a result, the Docker process will be stopped, the Miner and log files will be deleted, and the Helium Miner software will also be removed. After downloading the most recent version of the Miner software, the Docker and Miner processes will then be restarted.
How Long Does It Take to Reset a Bobcat Miner?
This starts a 30-minute process; wait the full 30 minutes, set a timer, and do nothing else.
Password Required to Reboot Bobcat from the Diagnoser Website, How to Set This Password?
The username: bobcat Password: miner
